Khodiyar Infotech

FAQs

Frequently Asked Questions

I am a Dealer, can I buy multiple keys in single Transaction ?

Yes, You can purchase upto 10 keys in a single transaction.

Payment deducted from Account but serial key not received yet ?

Usually the key is sent within 30 seconds after the transaction is successful, but if in case you didn’t receive the key within 30 seconds it might be because of the following reasons :

  • You have successfully made the payment but it’s taking time for our bank to confirm your payment.
  • You might get the key after some delay because of the server overload.
  • Bank wasย not able process your payment and reverse back amount in same Account.
  • Sometimes UPI payments may take up to 45 mins to update response from UPI servers, (Product will be delivered after the confirmation of successful payment to our merchant account)
    Please be paitence for 45 minutes, if still key is not received please dont panicย justย call us on our support number between 10 AMย to 7 PM –ย ย Mon-Sat.

And in case you want to know more details about your transaction please feel free to contact us on the given support number. We are always happy to help our customers.

Can we buy it from your physical shop ?

Yes, You are most welcome at our shop, but price won’t be same as website. As we only deliver the keys not the whole box on our website. We wont be able to serve you at the online pricing that we are offering at khodiyarinfotech.in

Why antivirus pricing is less than other website ?

We buy in bulk directly from respective Antivirus Brand.

Also we sell at very little margins as we are a small company and hardly have any running cost to cover. We pass on maxium benefits to our customers. We are here for long run, and more importantly we think we are initiating small steps towards DIGITAL INDIA. And this belief is more satisfactory than monetory Profit.

can we activate serial key purchased from BuyAntivirusKey.com from out side of India ?

NO. Antivirus Serial keys sold on Khodiyarinfotech.in comes with Geographical lock and restricted to be activated within Indian territory only.

Kaspersky Products we are sure, it will not activate from out side of India, rest we are not sure. Try it on your risk as we do not offer refund or Exchange.

How much time it will take for delivery ?

We deliver the product key with your invoice mailed to you Within a minute if your transaction is successful.

do you Provide Installer CD/DVD, manual, box ?

We only Email you Antivirus Serial key, we do not Provide Installer CD/DVD, manual, box. you have to download Antivirus Software from respective Antivirus official website and activate it through Serial key we delivered to you.

Incase of Antivirus renewal, you already have Antivirus Installed and Activated on you device, you dont need to download anything, just insert Serial key and upgrade validity Period .

I am installing Antivirus for first time on my PC. Can I use renewal Serial key ?

Renewal Serial key works only if you have same licensed Antivirus previously installed and activated. It upgrades license validity Period. Renewal Serial keys dose not work on demo version or on fresh installation. And thats the reason Renewal Pack is little cheaper than New Antivirus.

Do you have Refund or Exchange Policy?

NO, due to nature of business, once Serial key is send on Email, our server do not accept it for resell. And thats the reason we do not offer exchange or refund.

Does Serial key validity starts from the day we buy from BuyAntiVirusKey.com ??

NO, Antivirus Serial key Validity Period Starts from the day you Install and Activate the license key in the software.

what option do customer have, in case of wrong Product Purchase ?

  • Remove your previous Antivirus. and Install Purchased one.
  • Gift it to someone
  • Ask your local hardware shop to utilize it and take cash back from them.

I am facing Problem while Installing Antivirus?

  • You can Directly call respective Antivirus Brand Support Center and ask them to help you with Installation.
  • You can also contact your local hardware shop for Installation services.

I am a Dealer, and want to buy in Bulk, any more Discount Possible?
Sorry, we try our best to keep Pricing at lowest. There is hardly any possiblity for more Price Reduction. But still, contact us for any Order Value above 5K. Also, one can purchase uptoย tenย keys in a single transaction.